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Woocommerce: Why is my purchase pending even though the transaction is approved in my payment gateway?
Woocommerce: Why is my purchase pending even though the transaction is approved in my payment gateway?
Ahiezer Domínguez avatar
Written by Ahiezer Domínguez
Updated over 9 months ago

If you are using the offsite method, you need to set up a return URL in our services. You should contact our support team and tell them that your purchases are not being reflected as completed in WooCommerce.

For faster support, you can send us the following information from the email address that owns the account:

  • Name of your account.

  • URL of your online store.

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