If you have a merchant account with PagueloFacil and want to offer Yappy as a payment method, you’ll find the most frequently asked questions here to help you easily integrate it and understand how this option works. Remember that you need an active Yappy Commercial account to get started.
What do I need to do to enable Yappy as a payment method on PagueloFacil?
To activate Yappy, you need a Yappy Commercial account. If you don't have one yet, you can sign up for one through the Banco General or Yappy website.
How can I integrate Yappy with my PagueloFacil account?
Simply log in to your merchant account at app.paguelofacil.com, go to the “My Business” section, and click the “Yappy” tab. There, you can enter the necessary credentials to activate Yappy on your checkout page.
Where can I get my Yappy merchant ID and secret key?
Banco General provides these credentials in the admin panel of your Yappy Comercial account. If you're not sure how to access them, you can follow this guide.
What should I select as the platform on which my website is built?
Select a custom-built platform (PHP library or Node.js)
What website address should I enter when setting up the Yappy button in my Yappy Business account?
You can use your store's URL; if you don't have a website, you can enter https://checkout.paguelofacil.com. Important: You must enter the same URL that you set up for the Yappy Button in PagueloFacil when you activate it.
What happens once Yappy is enabled as a payment method?
Once you enter your credentials and activate the payment method, Yappy will automatically appear as a payment option on your PagueloFacil checkout page.
Where do payments received through Yappy appear?
Sales made through Yappy are settled directly into your Yappy Comercial account. Therefore, they will not appear as part of the available balance in your PagueloFacil account.
Can I view my Yappy transactions from PagueloFacil?
Yes, all transactions made with Yappy are recorded in your PagueloFacil account, including the 1% processing fee charged by PagueloFacil.
What is the total fee for using Yappy as a payment method?
The total fee is 2%, consisting of 1% for PagueloFacil and 1% for Yappy, plus the applicable ITBMS tax on Yappy's fee.
Can PagueloFacil help me if I have questions about my Yappy account?
PagueloFacil can assist you with the integration, but any questions regarding your Yappy Comercial account should be directed to Yappy.
Can a Yappy transaction be refunded?
Yappy transactions made through PagueloFacil cannot be refunded.
For which products or services will Yappy be available as a payment method?
For now, Yappy will only be available as a payment method in the Checkout product. This means that, depending on your integration or the e-commerce platform you use, it will be available in:
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