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Woocommerce: Order Status
Ahiezer Domínguez avatar
Written by Ahiezer Domínguez
Updated over 9 months ago

An order also has a status. Order statuses let you know how far along the order is, starting with "Pending payment" and ending with "Completed".

The order status of your order can be:

  • Pending payment: order received, no payment initiated. Awaiting payment (unpaid).

  • Failed: payment failed or declined (unpaid) or requires authentication (SCA). Note that this status may not be displayed immediately and instead is shown as pending until verified (e.g. PayPal).

  • Processing: payment received (paid) and inventory has been reduced; order is pending fulfillment. All paid orders are saved with a status of Processing, except those that only contain products that are both virtual and downloadable (item available in English only).

  • Completed: order fulfilled and complete - no further action required.

  • On Hold: awaiting payment - inventory is reduced, but you must confirm payment.

  • Canceled: canceled by an administrator or the customer; stock is increased, no further action required.

  • Refunded: refunded by an administrator, no further action required.

  • Identification required: waiting for an action from the customer to authenticate the transaction and/or complete SCA requirements.

For more information, please click on the following link.

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