Skip to main content
Returns
Ahiezer Domínguez avatar
Written by Ahiezer Domínguez
Updated over 10 months ago

Are there any fees for returns?

No. If the return was made before the Z-report was executed, only the commission of cents per transaction will be charged and not the percentage commission.

How to make a return and/or refund?

You can make a return of a transaction directly from the POSFacil device by simply locating the transaction you want to return to the transactions section and executing the return option.

To execute a refund, you can identify the transaction to be refunded from your Merchant Platform.

Did this answer your question?