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Returns
Ahiezer Domínguez avatar
Written by Ahiezer Domínguez
Updated over 9 months ago

Are there any fees for returns?

No. If the return was made before the Z-report was executed, only the commission of cents per transaction will be charged and not the percentage commission.

How to make a return and/or refund?

You can make a return of a transaction directly from the POSFacil device by simply locating the transaction you want to return to the transactions section and executing the return option.

To execute a refund, you can identify the transaction to be refunded from your Merchant Platform.

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