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Merchants
Claims

A chargeback (also known as a chargeback) is the reversal of a credit card payment that comes directly from the bank. If you are a merchant, chargebacks can be a frustrating threat to your livelihood. If you are a consumer, chargebacks represent a shield between the buyer and dishonest merchants. In this section, we will discuss the basics of chargebacks and the impact they can have on your business.


Chargeback workflows
Time to file a chargeback
Costs and consequences of a chargeback
What should i do if I receive a chargeback?
What is a claim or chargeback?
Actors in a chargeback process
Purpose of chargebacks
Chargeback cycle
Chargeback phases
10.4 - Absent card environment
10.3 - Card present environment
Most common reasons for chargebacks
Request Funds

Learn more about how to request your funds and update your bank account information below. In addition, you will find common reasons and solutions for payments that appear to be late or missing.


Request funds
How can I review my funding requests?
Cancellation of a funding request
Reasons for rejection of a funding request
POS

Paguelo Facil offers a variety of billing tools and payment methods to suit any type of business.


Returns
Z report
X report
POSFacil sales settlement process
Visualize my POSFacil POS sales