Transaction validation is a process that the customer must follow, to make sure that who is making the transaction is the cardholder. For this we generate a transaction of $1.00 to $3.00 to the card and the customer must tell us the amount of the transaction.
The validation of the transaction can be requested by the prevention system or voluntarily by the merchant.
When validation by random charge is requested, an email is sent to the customer with the validation process, which is as follows:
- You must check your card's online banking and see the random charge of $1.00 to $3.00 made to the card with which you made the payment.
- Enter the link received by mail.
- Enter the amount of the random charge in the link.
When the transaction is validated by the customer you will see it identified in the transaction section with a green shield icon, if the shield is orange, it means that the cardholder has not completed the validation process.